Privacy Policy

This Privacy Policy describes how Websout ("we", "us", or "our") collects, uses, and shares information when you use the Hook mobile application and related services (collectively, the "Service").

1. Information we collect

Information you provide

• Account details such as your email address and sign-in credentials.
• Mission progress, XP, streaks, level data, and completion history.
• Purchase information related to lifetime access unlocks.
• Support requests and feedback you send to us.

Information collected automatically

• Device information (device type, operating system, unique device identifiers).
• Usage data (features used, interactions, timestamps, crash logs).
• IP address and general network information.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve the Hook app.
• Create and manage your account and sync your mission progress.
• Track XP, levels, streaks, and mission completion.
• Process one-time lifetime purchase unlocks.
• Detect, prevent, and address fraud, abuse, and security issues.
• Communicate with you about updates, support, and promotional messages (where permitted).
• Comply with legal obligations.

3. How we share information

We may share your information in the following situations:

• Service providers: We work with vendors who help us host, authenticate, sync data, process payments, and operate the Service.
• Legal requirements: We may disclose information if required by law or to protect rights, safety, and security.
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Your choices and rights

• You can manage your account from the Hook app Profile tab.
• You can control notifications in your device settings.
• You can request deletion of your account — see our Delete Account page.
• Depending on where you live, you may have additional rights (access, correction, portability, objection).

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention and dispute resolution.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children

Hook is not intended for users under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.

8. International users

Your information may be processed in countries other than your own. By using Hook, you consent to transfer and processing in those locations, subject to applicable law.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Service after changes means you accept the revised policy.

10. Contact us

If you have questions about this Privacy Policy or your data, contact us at:

Websout
Email: privacy@websout.com
Website: hook.websout.com